Use case category: Business Operations

AI for Customer Support: Deflection & Agent Assist

Answer support questions with an LLM grounded in your own docs — containment rate, the refusal path, and why agent assist ships before self-service.

AI for Grant Writing: Guide & Tools for Nonprofits

Use AI to draft grants faster without losing funding — where general models fall short on RFP compliance, and what funders now expect you to disclose.

AI for HVAC Quotes & Estimates: Guide & Tools

Generate HVAC quotes from photos in minutes with AI — and the scope, sizing, and pricing checks that keep a fast estimate from becoming a costly one.

AI for Meeting Notes: Transcripts to Action Items

Turn meetings into notes people trust — diarization, extracting decisions and owners, the consent rules, and why hallucinated action items are the real risk.

AI for Sales Research: The Grounded Account Brief

Build a cited pre-call account brief in 10 minutes — and never repeat a fact the model invented. Grounded AI research, verification, and the GDPR limits.

AI for Support Ticket Triage: Classify & Route

Classify and route support tickets with an LLM — confidence thresholds, a human escalation path, and the eval set that tells you if it actually works.